Jayney Howson is the Senior Vice President, Global Workforce Skills and Talent Readiness at ServiceNow where she is redefining learning and leading the global reskilling movement with ServiceNow University – a personalized, AI-powered experience at the forefront of talent and workforce transformation. ServiceNow University aims to achieve 3 million learners by 2027.

With two decades of diverse experience spanning sales, marketing, talent development, and enablement, Jayney discovered her true calling in unlocking human potential. Based in London, she’s often on the move speaking at conferences, connecting with customers, and collaborating with ServiceNow teams across the world.

Jayney believes the best growth happens outside your comfort zone, so she spends a lot of time there too!